The repair process may take up to 30-90 minutes. do not disconnect the device from the computer during the repair process. notes: to use the software repair assistant (sra), ensure the wireless device is powered on and able to be unlocked if necessary then connect it to a compatible computer using the supplied usb cable.. Software update - software upgrade / repair assistant (motorola) this helps you update the software on your motorola device using your pc or mac, in the event an over-the-air (ota) software update fails.. Click repair assistant (located on the left) then click run repair assistant. the sua automatically launches a check for repair software and the device automatically switches to boot mode. images may vary depending upon device and operating system..

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